Handling of Complaints

Best in Class

Complaints can be made thru telephone calls, text messages or visit at the office during office hours from Monday to Friday.

NATURE OF COMPLAINTS:
a.No billing noticed. Disconnected line
b.High consumption billinge. Others
c.Erroneous reading

* Who may avail?
- Active/Regular Concessionaires

* What are the requirements?
- Old Water Bill Receipt

* Service Fees/Charges
- None

* Schedule of Availability of Service
- Monday to Friday8:00AM – 5:00PM (No Noon Break)